Get in Touch with AlrealRemit

As a Canadian-licensed Money Services Business (MSB), we're committed to providing exceptional support for all your cross-border transfer needs. Whether you have questions about sending money, need assistance with a transaction, want to discuss partnership opportunities, or have compliance-related inquiries, our team is here to help. We prioritize secure, transparent communication and typically respond within 1-2 business hours during regular operating hours (9:00 AM - 5:00 PM MST, Monday-Friday). For urgent transaction support or compliance matters, please include your reference number when contacting us.

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Get In Touch

Frequently Asked Questions

Cross-Border Money Transfers Made Simple

What do you wish to know?

We currently support transfers from Canada to key destinations in Africa, the Middle East, and the United States. This includes countries like Sudan, Chad, Egypt, Saudi Arabia, UAE, and the USA, with more corridors being added regularly. You can view all supported countries on our "Supported Countries" page.

Most transfers are completed within 24-48 hours, depending on the destination country and delivery method. Some corridors offer same-day or next-business-day delivery. Exact delivery times will be shown before you confirm your transaction.


We offer transparent, competitive pricing with no hidden fees. Our transfer fees vary based on the amount and destination, and we provide real-time exchange rates that are typically better than traditional banks. All costs are clearly displayed before you complete any transaction.


Yes. We implement bank-level security measures including:

  • 256-bit SSL encryption for all data transmission

  • Secure storage of personal information

  • Strict KYC (Know Your Customer) verification

  • FINTRAC-compliant transaction monitoring

  • Segregated client funds held in Canadian financial institutions

To comply with Canadian regulations, you'll need to:

  1. Create an account with valid email and phone verification

  2. Verify your identity (government-issued ID may be required)

  3. Provide recipient details (name, location, and contact information)

  4. Fund your transfer using our secure payment methods

First-time users may need to complete additional verification steps as required by Canadian MSB regulations.

AlrealRemit is a Canadian-licensed Money Services Business (MSB) operated by AL REAL TRADE AND INVESTMENT INC. We are registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) under MSB registration number C10000108. All our services comply with Canadian anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.


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